Product Design Masters student helps tackle missed NHS appointments

Alex Hirst, a Product Design Masters student at CSAD, helps tackle missed NHS appointments with his final project.

Alex, a 32-year-old ex-senior advertising accountant manager, is preparing to showcase the result of a one-year Masters course in Product Design. His creation provides a practical solution to reduce the number of hospital appointments missed due to patients being unable to find the right department for their appointment. His solution uses Radio Frequency Identification (RFID) which acts like a barcode to provide unique identification for an object. In this case, patients will arrive at the hospital with the letter giving their appointment details. They will scan the letter and the interactive screen will bring up the details of where their appointment is; the software then shows them a plan of the hospital and guides them to the appointment.

Read the full story on the Cardiff Met website.